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DynECT Email Delivery                  

All Clear Emergency Maintenance Active Maintenance Upcoming Maintenance

DynECT Email Delivery Start Date: 2014-10-20 12:00 UTC

Performance Degradation with Dyn Email Delivery

Beginning at approximately 12:00 UTC on October 20th, the Dyn Email Delivery platform began experiencing a performance degradation. At this time, customers affected may experience delays in updating approved senders, x-headers, and suppression lists. We do not recommend that customers make any configuration changes in response to this issue. Updates will be posted as they become available.

Please note, this service degradation does not impact email send times or statistics.

Customers with questions or concerns are encouraged to reach out to our Technical Service Team.

Update: Our engineering team is still working diligently to resolve this issue. Thank you for your patience and understanding.

Dyn.com, DynDNS, DynECT Email Delivery, DynECT Managed DNS, Internet Guide, Mailhop Start Date: 2014-10-15 18:00 UTC

SSLv3 POODLE Vulnerability (CVE-2014-3566)

On 10/14 Dyn was made aware of CVE-2014-3566, an exploit of SSL3.  We are currently reviewing systems that may be impacted by this exploit and are systematically addressing these systems as required.

At this time, customers are not encouraged to make any changes. Anyone with questions or concerns are encouraged to reach out to our Customer Support team.

DynECT Managed DNS, Internet Guide Start Date: 2014-10-25 14:00 UTC

Bandwidth Provider Maintenance in Tokyo, Japan

On Saturday 25th October between 14:00 UTC and 14:30UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, Japan. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynECT Managed DNS Start Date: 2014-10-23 03:00 UTC

[RESOLVED] Emergency Provider Maintenance in Mumbai

On October 23, starting at 03:00 UTC, one of Dyn’s upstream transit providers began performing emergency maintenance on their infrastructure in Mumbai (BOM).

No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

 

UPDATE: At around 04:00 UTC, our transit provider completed their maintenance and all services were returned to normal.

 

DynECT Managed DNS Start Date: 2014-10-22 19:26 UTC

[Retrospective] Dyn Managed DNS API and Portal Service Degradation

On Wednesday October 22nd, between 19:26 UTC and 19:43 UTC, we experienced a period of service degradation with the Dyn Managed DNS API and Portal. Customers affected may have noticed issues logging in, transient session timeouts, delays in zone propagation, and sluggish performance when performing administrative functions via the API. We do not recommend that customers make any changes to their configuration in response to this issue.

Customers with questions are encouraged to reach out to  our Technical Support Team.

DynECT Managed DNS Start Date: 2014-10-23 17:30 UTC

[RESOLVED] Scheduled Maintenance for Primary Zone Propagation

On Thursday, October 23, 2014 from 17:30 UTC to 18:30 UTC, we will be performing maintenance on our infrastructure that propagates primary zone changes to our edge network. Customers with Primary DNS zones and advanced services such as Active Failover, Traffic Manager, and Traffic Director may see a brief and minor delay in zone propagation during this maintenance window. No changes are required to customer configurations and this does not affect customers with Secondary DNS zones.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.

DynECT Email Delivery, DynECT Managed DNS Start Date: 2014-10-21 09:00 UTC

Scheduled Maintenance for Dyn Email Delivery and Managed DNS Portals

We are planning to utilize our scheduled maintenance window on October 21st from 09:00 UTC until 10:00 UTC to perform updates to our Dyn Email Delivery and Managed DNS portals. While we do not expect any issues, the portals may be unavailable for a portion of the window. We do not recommend that customers make any configuration changes in preparation for this maintenance window.

Customers with questions or concerns are encouraged to reach out to our Technical Service Team.

DynECT Managed DNS Start Date: 2014-10-16 23:45 UTC

[Retrospective] Emergency Provider Maintenance in Chicago (ORD) and Seattle (SEA)

On October 16th, between 22:20 and 22:29 UTC and also between 23:45 and 00:00 UTC, one of Dyn’s upstream transit performed emergency maintenance on their infrastructure in Chicago (ORD) due to a hardware failure. This maintenance may have caused connectivity issues in Chicago (ORD) and Seattle (SEA). Customers with questions are encouraged to reach out to our Technical Support Team.

 

DynECT Managed DNS Start Date: 2014-10-15 18:20 UTC

[Retrospective] Dyn Managed DNS API and Portal Service Degradation

On Wednesday October 15th, between 18:20 UTC and 18:50 UTC, we experienced a period of service degradation with the Dyn Managed DNS API and Portal. Customers affected may notice issues logging in, transient session timeouts, delays in zone propagation, and sluggish performance when performing administrative functions via the API at this time. Our engineers are investigating the issue and we will post updates as they become available. We do not recommend that customers make any changes to their configuration in response to this issue.

Customers with questions are encouraged to reach out to  our Technical Support Team.

DynECT Managed DNS, Internet Guide Start Date: 2014-10-14 21:15 UTC

[Resolved] Emergency Provider Maintenance in Frankfurt, Germany

On October 14, starting at 21:15 UTC, one of Dyn’s upstream transit providers began performing emergency maintenance on their infrastructure in Frankfurt, Germany (FRA).

No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Update: As of 03:15 UTC on October 15th the maintenance has been completed.