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All Clear Emergency Maintenance Active Maintenance Upcoming Maintenance

DynECT Managed DNS, Internet Guide Start Date: 2014-10-01 06:00 UTC

Bandwidth Provider Maintenance in Palo Alto (PAO)

On Wednesday, 1st October, between 06:00 UTC and 9:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Palo Alto. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynECT Managed DNS Start Date: 2014-09-25 14:02 UTC UTC

Bash Remote Code Execution Vulnerability

On 9/24  Dyn was made aware of CVE-2014-6271 an exploit targeting environment and shell variables in bash. We currently reviewing systems that may be impacted by this remote code execution exploit. We will patch or mitigate these systems as required.

 At this time customers are not encouraged to make any changes. Any questions or concerns are encouraged to reach out to our Technical Service Team.

 Update: All production and internal systems have been evaluated and patched where necessary. We will continue to monitor for updates to bash and update as required.

DynECT Managed DNS, Internet Guide Start Date: 2014-10-03 05:00 UTC

Bandwidth Provider Maintenance in Dallas, Texas

On Friday 3rd October between 05:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, Texas. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynECT Managed DNS, Internet Guide Start Date: 2014-10-14 07:00 UTC

Bandwidth Provider Maintenance in Los Angeles (LAX)

On Tuesday, 14th October between 07:00 UTC and 08:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynECT Managed DNS Start Date: 2014-09-30 19:00 UTC

[Resolved] Dyn Managed DNS API and Portal Service Degradation

On September 30th, starting at around 19:00 UTC, we began experiencing service degradation with the Dyn Managed DNS API. Customers affected may notice issues logging in, transient session timeouts, delays in zone propagation, and sluggish performance when performing administrative functions via the API at this time. Our engineers are investigating the issue and we will post updates as they become available. We do not recommend that customers make any changes to their configuration in response to this issue.

Customers with questions are encouraged to reach out to  our Technical Support Team.

Update: As of 20:35 UTC, services were returned to normal operating conditions.

DynDNS, DynECT Email Delivery, DynECT Managed DNS, Internet Guide, Mailhop Start Date: 2014-09-29 22:50 UTC

Investigating Bandwidth Issue

As of 22:50 UTC, September 29th 2014, we have begun investigating abnormal bandwidth activity across some of our data centers. Our engineers do not recommend making any configuration changes in response to this issue. Any customers with questions are encouraged to reach out to our Technical Service Team.

Update: As of 23:00 UTC bandwidth activity has resumed normal behavior. Our engineers are still looking into the cause of this event.

DynDNS, DynECT Managed DNS, Internet Guide Start Date: 2014-09-29 10:50 UTC

[Resolved] Emergency Provider Maintenance in Chicago

On Monday 29th September, starting at 10:50 UTC, one of Dyn’s upstream transit providers began performing emergency maintenance on their infrastructure in Chicago.

No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Update: As of 01:45 UTC on September 30th, the site was returned to normal operating conditions.

DynECT Managed DNS Start Date: 2014-09-16 15:40 UTC

[Resolved] Dyn Managed DNS API and Portal Service Degradation

On September 26th, starting at around 15:40 UTC, we began experiencing service degradation with the Dyn Managed DNS API. Customers affected may notice issues logging in, transient session timeouts, delays in zone propagation, and sluggish performance when performing administrative functions via the API at this time. Our engineers are investigating the issue and we will post updates as they become available. We do not recommend that customers make any changes to their configuration in response to this issue.

Customers with questions are encouraged to reach out to  our Technical Support Team.

Update: As of 16:22 UTC, the Dyn Managed DNS Service has resumed normal operation.

DynECT Managed DNS, Internet Guide Start Date: 2014-09-26 04:00 UTC

[RESOLVED] DynECT DNS API and Portal Service Degradation

On 26th September 2014, starting at around 04:00 UTC some customers may be experiencing delays when interacting with the DynECT DNS API and Web Portal. Engineers are currently investigating the cause.

Customers are not encouraged to make any changes at this time. Any questions or concerns are encouraged to reach out to our Technical Service Team.

 

UPDATE : As of 04:30 UTC service has returned to normal

DynECT Managed DNS Start Date: 2014-09-25 19:05 UTC

[Resolved] Dyn Managed DNS Zone Propagation Issues for Select Zones

Starting at approximately 19:05 UTC on September 25th, Dyn Managed DNS zone propagation began failing. Symptoms of this issue are delays for publications of primary zones, advanced services such as active failover not executing in timely fashion, and delays in the provisioning of new zones.

Customers with questions or concerns are encouraged to reach out to our Technical Support team

Update: As of 20:54 UTC, Engineering corrected the issue that was causing propagation to fail however, some customers may notice some minor delays as the system catches up. This outage affected less than 1% of our customers.

Update: As of 22:00 UTC, propagation for the affected zones has caught up.

DynECT Managed DNS Start Date: 2014-09-25 19:00 UTC

[Resolved] Emergency Dyn Managed DNS Maintenance

We have upcoming maintenance scheduled for today, Thursday the 25th of September, from 19:00 UTC until 20:00 UTC to perform updates to our API infrastructure. The management portal and API may be unavailable for a portion of the window. DNS updates may be delayed during this maintenance.

DNS resolution will not be affected.

We do not recommend that customers make any configuration changes in preparation for this maintenance window.

Update: As of 19:55 UTC the maintenance has been completed.