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DynECT Email Delivery                  

All Clear Emergency Maintenance Active Maintenance Upcoming Maintenance

DII, Dyn.com, DynDNS, DynECT Email Delivery, DynECT Managed DNS, Internet Guide, IPTI, Mailhop Start Date: 2015-01-27 14:06 UTC UTC

glibc “GHOST” Vulnerability (CVE-2015-2035)

On January 27th, 2015,  Dyn was made aware of CVE-2015-2035, an exploit in glibc (GNU C Library). We are currently reviewing systems that may be impacted by this exploit and are systematically addressing these systems as required.

We do not recommend that customers make any changes in their configuration in response to this issue.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.

DynECT Managed DNS, Internet Guide Start Date: 2015-01-29 08:00 UTC

Bandwidth Provider Maintenance in Seattle, Washington (SEA).

On Thursday 29th January 2015 between 08:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Seattle, Washington (SEA). No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynECT Email Delivery, DynECT Managed DNS Start Date: 2015-01-23 01:45 UTC

Telephone Provider Issues

On January 23rd 2015, our telephone provider began having intermittent issues receiving inbound phone calls to our Technical Support phone numbers. We are working with our provider to get these issues resolved as quickly as possible. Updates will be posted as they become available.

Customers with questions are encouraged to reach out to our Technical Support Team by email and request a callback if required.

DynECT Managed DNS, Internet Guide Start Date: 2015-01-31 03:00 UTC

Bandwidth Provider Maintenance in Frankfurt, Germany (FRA)

On January 31st, 2015, between 03:00 UTC and 04:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Frankfurt, Germany (FRA). No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynDNS, DynECT Managed DNS, Internet Guide Start Date: 2015-02-05 07:00 UTC

Bandwidth Provider Maintenance in Ashburn, VA (IAD)

On February 5 2015, between 07:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, VA (IAD). No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynDNS, DynECT Managed DNS, Internet Guide Start Date: 2015-02-05 06:00 UTC

Bandwidth Provider Maintenance in Chicago, IL (ORD)

On Thursday 5th February 2015 between 06:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Chicago, IL (ORD). No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynECT Email Delivery Start Date: 2015-01-27 10:00 UTC

[Resolved] Dyn Email Delivery Delay

Beginning around 10:00 UTC on January 27th 2015, the Dyn Email Delivery platform began experiencing delays for some customers. Our engineers are working to remedy the situation. We do not recommend that customers make any configuration changes in response to this issue.

Customers with questions are encouraged to reach out to our Technical Support Team.

Update: As of 13:00 UTC, the email send delays have subsided.

DynECT Email Delivery Start Date: 2015-01-27 10:00 UTC

Dyn Email Scheduled Maintenance

Dyn Email Delivery will undergo regular system maintenance between 10:00 UTC and 11:00 UTC on Tuesday, January 27, 2015. Sending infrastructure (SMTP and REST API) will function as normal throughout this time. Only website and non-sending REST API functionality may be interrupted for a very short time. An updated status will be posted here once the maintenance is complete.

Update: as of 10:43 UTC, maintenance is complete and systems are running normally.

DynDNS, DynECT Managed DNS, Internet Guide Start Date: 2015-01-24 11:05 UTC

Bandwidth Provider Maintenance in Hong Kong (HKG)

On 24th January 2015,  between 11:05 UTC and 16:05 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Hong Kong (HKG). No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynECT Managed DNS Start Date: 2015-01-27 18:30 UTC

Dyn Managed DNS Platform Update

On January 27, 2015 from 18:30 UTC until 19:30 UTC, we will be performing an update to our Dyn Managed DNS Platform. The management portal and API may be unavailable for a portion of the window. DNS updates may be delayed during this maintenance.

DNS resolution will not be affected.

We do not recommend that customers make any configuration changes in preparation for this maintenance window.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.

DynECT Managed DNS Start Date: 2014-01-23 19:30 UTC

[Resolved] Dyn Email Delivery IP Range Being Blocked by Spamhaus

As of 19:30 UTC we have determined that a subset of the Dyn Email Delivery sending infrastructure has been added to the Spamhaus Block List (SBL). Customers impacted by this block will receive 500 errors when attempting to send email through the affected IP range. Our engineers have already reached out to Spamhaus about getting the affected IP range removed from their block list and are awaiting a reply. In the meantime, we are investigating ways to mitigate the impact. We do not recommend that customers make any configuration changes in response to this issue.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.

Update: Spamhaus has removed Dyn IP ranges from their Block List.

DynDNS, DynECT Managed DNS, Internet Guide Start Date: 2015-01-27 10:00 UTC

Bandwidth Provider Maintenance in Hong Kong (HKG)

On 27th January 2015,  between 10:00 UTC and 13:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Hong Kong (HKG). No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.