Expired SSL Certificate on DynDNS.com

Our SSL certificate on DynDNS.com is currently expired and we will be replacing the certificate in the next few hours. You can safely log in to make changes to your account or complete any purchases by either confirming a security exception. To verify that you have the correct certificate, the current certificate expired at 9:42pm EDT.

Update: As of 1350 UTC, a new certificate is in place. We apology for any inconvenience this may have caused.

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Continued Deployment of AAAA Glue Records / IPv6

On September 2 2010, Dyn Inc operations staff will add IPv6 AAAA glue records to the ns3.dyndns.org, ns4.dyndns.org, and ns2.mydyndns.org nameserver delegations. This will enable IPv6 DNS services for our Dynamic DNS, Custom DNS, and Secondary DNS user base. We expect this operation to be completely transparent to operations, and will provide an update when this work is completed.

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DDoS against MyDynDNS

Beginning at 0839 UTC, we are experiencing a DDOS against the MyDynDNS nameservers. Customers may be seeing decreased performance on ns3.mydyndns.org, ns4.mydyndns.org, and ns5.mydyndns.org during the attack.

Update: Mitigation is in place to return ns3.mydyndns.org, ns4.mydyndns.org, and ns5.mydyndns.org to normal operation. Due to mitigation steps, users may experience additional latency to these nameservers.

Update: Services were operating again and 100% by 1600 UTC and have remained stable since then.

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Phone System Maintenance

On 26 August 2010, between 2300 and 2330 UTC, we will be performing maintenance on the phone system. During this period, the main number +1 603 668 4998, all fax numbers, and the customer support and Premiere Support numbers will not be reachable. Dynect concierge services will not be available during this period as well.

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Router Maintenance in Amsterdam

On 26 August 2010, between 2100-2200 UTC, we will be performing maintenance on our router in Amsterdam. No impact to Dynect Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

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Deployment of AAAA Glue Records / IPv6 to ns2.dyndns.org

On Monday, August 23rd 2010, Dyn Inc operations staff will add IPv6 AAAA glue records to the ns2.dyndns.org nameserver delegation. This will enable IPv6 DNS services for our Free Dynamic DNS user base. We expect this operation to be completely transparent to operations, and will provide an update when this work is completed.

Update: We have added a AAAA record to ns2.dyndns.org and are seeing IPv6 DNS traffic at this time. We are going to keep an eye on it and add the AAAA glue records once we decide it’s stable.

Update 2: ns2.dyndns.org now has AAAA glue at the .org nameservers.

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Offline DDoS Attack

As of 1410 UTC, offline.mydyndns.org is the target of a distributed denial of service (DDoS) attack. This may have caused issues with DNS, MailHop, WebHop, Web, checkip.dyndns.org, and NIC update services. The Operations team is investigating this attack and in the meantime has temporarily disabled offline.mydyndns.org.

Update: The attack has ended and offline.mydyndns.org is functioning normally.

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DDoS against ns1.mydyndns.org

Beginning at approximately 1642 UTC, we began taking a DDoS against the ns1.mydyndns.org nameserver in our Newark, NJ datacenter. Customers may have seen decreased performance on that nameserver during the attack. By 1717 UTC the attack had been mitigated.

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DDoS Against WebHop

We are currently experiencing a distributed denial of service attack against our WebHop redirection service. All other services are operating normally, but the WebHop service is temporarily unavailable.

Update: The attack has ended and WebHop is functioning normally.

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DDOS against mydyndns

We are currently experiencing a DDOS against the ns1.mydyndns.org and ns2.mydyndns.org nameservers. Customers may be seeing decreased performance on these nameservers during the attack.

Update: As of 0505 UTC, MYDYNDNS services are stable. All system are normal at this time.

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Hardware failure in London Datacenter

Starting at approx 0800 UTC we had a hardware malfunction in our London Data center. Internet Guide customers may have seen degraded performance in DNS resolution from Europe. Other sites in the area are handling the London traffic.

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DDOS against mydyndns

Beginning at approximately 1040 UTC, we began taking a DDOS against the ns1.mydyndns.org nameserver in our Newark, NJ datacenter. Customers may be seeing decreased performance on that nameserver during the attack.

Update: As of 1205 UTC, MYDYNDNS services are stable. Our operations team is working with our providers to isolate the sources of the attack. All system are normal at this time.

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Emergency Maintenance on the DYNDNS.ORG Infrastructure

During the course of the day, we will be working on the DYNDNS.ORG infrastructure.
Customers may experience delays as services will go in and leave maintenance.

We appreciate your understanding.

Update (1615 UTC): We successfully completed the maintenance on the DYNDNS.ORG infrastructure. All services are stable.
Thanks for your patience.

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Emergency Maintenance on the MYDYNDNS Infrastructure

During the course of the day, we will be working on the MYDYNDNS infrastructure.
Customers may experience delays as services will go and leave maintenance.

We appreciate your understanding.

Update (1900 UTC): We successfully completed the maintenance on the MYDYNDNS infrastructure. All services are stable.
Thanks for your patience.

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Attack on nsX.mydyndns.org DNS Servers

We currently fighting a complex attack against the nsX.mydyndns.org nameservers. More updates to follow.
Update: As of Sun Jul 18 1330 UTC, MYDYNDNS services are stable. Our operations team is working with our providers to isolate the sources of the attack. All system are normal at this time.

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DDOS against mydyndns

Beginning at approximately 1130 UTC we began taking a DDOS against the mydyndns nameservers in all of our datacenters.

Our operations team is working to mitigate this attack. Customers may see decreased performance on various nameservers while we work to address this elevated traffic.

Update: As of 1400 UTC, MYDYNDNS services are stable. Our operations team is working with our providers to isolate the sources of the attack. All system are normal at this time.

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